In this article, we break down key considerations, best practices, and practical tips to help businesses make informed decisions about their office technology and communication systems.
Les Olson vs. Elevated Group: Which Managed Print Provider is Right for Your Utah Business?
If your Utah business is comparing managed print services, copier leases, printer support, or specialty print equipment, you may have come across both Les Olson IT and Elevated Group.
Both comparnies serve Utah businesses. Both have local roots. Both offer print-related solutions. But the right choice depends on what your business needs most: a broad technology provider or a print-focused local partner.
At Elevated Group, we believe businesses should make decisions based on clear information, not pressure. Here is a straightforward comparison to help you decide which managed print provider may be the better fit for your organization.
Two Utah Providers with Different Strengths
Les Olson IT has been part of the Utah business community for decades and has grown into a multi-location technology provider serving Utah and surrounding markets. Their services extend beyond printers and copiers into areas such as managed IT, cybersecurity, networking, office technology, and document solutions.
Elevated Group is based in Salt Lake City and serves businesses across the Wasatch Front and Northern Utah. Our focus is more specialized: managed print services, copiers, printers, production print, wide-format equipment, specialty print solutions, and business telecom support.
The difference is simple:
Les Olson IT is a broader technology provider. Elevated Group is a print-first specialist.
Managed Print Services: What Both Companies offer
Most businesses looking for managed print services want the same core things:
- Reliable printers and copiers
- Fast service when equipment goes down
- Predictable monthly costs
- Supplies and maintenance included
- Better visibility into print usage and expenses
- A provider who understands their business
Both Les Olson IT and Elevated Group offer managed print services designed to help businesses reduce downtime, control costs, and simplify printer and copier management.
Where the companies differ is in their focus, service model, and local response committment.
Les Olson IT: A Broad Office Technology Provider
Les Olson IT may be a strong fit for businesses looking for a single vendor to support multiple areas of office technology. In addition to print-related services, they also offer managed IT, cybersecurity, networking, phones, document solutions, and other business technology services.
For companies that want to consolidate multiple technology services under one provider, that broader offering may be appealing.
Les Olson IT also has a long history in Utah, multiple office locations, and well-established brand recognition throughout the region.
Elevated Group: A Local Print-Focused specialist
Elevated Group is built around helping Utah businesses with print, copy, production, wide-format, and telecom needs.
Our team focuses on helping companies choose the right equipment, simplify monthly billing, reduce print-related expenses, and keep devices running with responsive local support.
One of the biggest differences is response time. Elevated Group guarantees a 2-hour response time for local general service calls and a 4-hour response time for production service calls in qualifying local service areas.
We work with leading manufacturers, including Ricoh, HP, Kyocera, Epson, and Lexmark, to help match each business with the right equipment for its environment, volume, budget, and workflow.
Our managed print model is designed to be simple: one monthly program can include requipment, service, supplies, and support, helping businesses avoid unexpected costs and unnecessary complexity.
Side-by-Side Comparison
Best Fit
Les Olson IT
Businesses wanting a broad technology provider.
Elevated Group
Businesses wanting a print-first local specialist.
Main Focus
Les Olson IT
Office technology, managed IT, cybersecurity, networking, print.
Elevated Group
Managed print, copiers, printers, production print, wide-format, telecom.
Local Presence
Les Olson IT
Long-standing Utah company with multiple locations.
Elevated Group
Salt Lake City-based provider serving the Wasatch Front and Northern Utah.
Print Solutions
Les Olson IT
Printers, copiers, production print, managed print.
Elevated Group
Printers, copiers, production print, wide-format, specialty print, managed print.
Service Approach
Les Olson IT
Broader managed services model.
Elevated Group
Print-focused support with guaranteed local response times.
Response Time
Les Olson IT
Varies by service agreement and location.
Elevated Group
2-hour response for local general service calls and 4-hour response for production service calls in qualifying local service areas.
Equipment Options
Les Olson IT
Multiple office technology and print brands.
Elevated Group
Ricoh, HP, Kyocera, Epson, Lexmark, and other print solutions, including specialty wide-format.
Ideal Customer
Les Olson IT
Businesses wanting one vendor for many technology services.
Elevated Group
Businesses that need focused print expertise and responsive local support.
When Les Olson IT May Be the Right Fit
Les Olson IT may be a good option if your business wants a larger provider that can support multiple areas of technology beyond print.
They may be a strong fit if you are looking for:
- Managed IT Services
- Cybersecurity support
- Network infrastructure
- Office technology beyond printers and copiers
- A single vendor for several technology categories
For some organizations, having one broad technology provider is the right approach.
When Elevated Group May Be the Right Fit
Elevated Group may be the better fit if your top priority is print.
That includes:
- Managed print services
- Copier and printer leases
- Production print equipment
- Wide-format printers
- Commercial or industrial print needs
- Specialty equipment such as cutters, laminators, and related solutions
- Guaranteed 2-hour local response for general service calls
- Guaranteed 4-hour local response for production service calls
- Simple monthly pricing
- A provider that focuses heavily on print environments
We are not trying to be everything to everyone. Our goal is to be the team Utah businesses call when they need print equipment, print support, and print strategy done right and reliably.
Why Print Specialization matters
Printers and copiers are often overlooked until something goes wrong.
When a device is down, invoices do not get printed, jobs do not get completed, employees lose time, and customers may be affected. For businesses with high-volume print, production print, or specialty print needs, downtime can become expensive quickly.
That is why working with a print-focused provider matters.
A specialized managed print partner can help you:
- Choose the right device for the right volume
- Avoid overpaying for equipment you do not need
- Reduce unnecessary print costs
- Improve uptime
- Standardize supplies and service
- Plan ahead before a lease expires
- Support specialty print applications that basic office providers may not fully understands
- Get faster local support when equipment issues affect your business
The Bottom line
Both Les Olson IT and Elevated Group are local providers serving Utah businesses.
The right choice depends on what your business needs most.
Choose Les Olson IT if you are looking for a broader office technology provider that can support print along with IT, cybersecurity, networking, and other business technology services.
Choose Elevated Group if you want a local, print-focused provider that specializes in managed print, copiers, printers, production print, wide-format equipment, specialty print solutions, and business telecom support with a 2-hour local response guarantee for general service calls and a 4-hour local response guarantee for production service calls in qualifying local service areas.
Utah businesses deserve responsive local service, honest recommendations, and equipment that fits the way they actually work.
Looking for a Les Olson IT Alternative in Utah?
If you are comparing copier companies, reviewing your current printer lease, or looking for a managed print provider in Salt Lake City or anywhere along the Wasatch Front, Elevated Group can help.
We will review your current setup, identify ways to reduce printer lease costs, and recommend the right print solution for your business.
Contact Elevated Group today for a free managed print consultation.
No pressure, no runaround. Just straight answers from a local team that knows print.